Just Hi! Cake Kit

Cake/cupcake kits may be picked up at Cake Hoopla's Tigard kitchen location:
16285 SW 85th Ave # 101, Tigard, OR 97224. Just select "Pick Up" at checkout.

Once purchased, we'll give you a call to establish a convenient pickup time. Orders are typically ready in 24-48 hours, but it may occasionally take longer.

When you arrive, please park near the Cake Hoopla "Pick up here" sign and call 971.610.6530. Provide the name on the order and your vehicle description. A Hoopla Helper will be out momentarily to hand off your order. 

If you are unable to make it to your scheduled pickup time, please call or text 971.610.6530 and we will try really hard to reschedule (but no guarantees).

Cakes/cupcakes are best decorated at room temperature. If frozen, let the cake/cupcakes and all ingredients thaw to room temperature. This may take a few hours. If you're not quite ready to decorate, store the cake/cupcakes and ingredients in the fridge.

Remove the cake/cupcakes and ingredients from the fridge 1 hour before decorating or serving to bring them to room temperature.

When you're ready to decorate, carefully remove the plastic wrap from around the cake and remove cupcakes from their holders.

Store leftovers in an air-tight container in the fridge for up to 5 days or in the freezer for up to 1 month. To avoid color changes, store the cake/cupcakes out of direct light.

Wipe the drool from your face.

Eat the cake/cupcakes at room temperature.

For cakes: Run a large knife in hot water, dry it with a towel, slice the cake. Wipe clean between cutting each slice. Repeat as the knife cools.

Cake Hoopla's DIY cake and cupcake kits ship frozen with reusable gel packs and natural fiber insulation. They may thaw during transit but should arrive cold. Because of their perishable nature, we ship cake and cupcake kits using a 2- or 3-day transit time. To help ensure they arrive fresh, we ship only on Mondays and Tuesdays, excluding holidays. All orders placed on or before Sunday, will ship the following Monday or Tuesday.

If you need to buy a kit for a future event, email hey@cakehoopla.com with your desired shipping/arrival date, and we'll hold off on fulfiling your order until the right time.

PLEASE CHECK THE WEATHER FORCAST before ordering. If the weather is too hot during the shipping time, the cake/cupcake kit may melt in transit. Cake Hoopla is not responsible for such occurrences.

Why is shipping so expensive!?!?... one might ask. Well, there are a few reasons. Cake Hoopla is committed to sustainable shipping practices, including the use of natural fiber insulation instead of foam insulation that never biodegrades. We must also ship our products with short transit times to help ensure freshness. Unfortunately, these things increase shipping costs. We feel your pain!

Cake and cupcake kits are final sale. Because of their perishable nature, we cannot accept returns. Cake Hoopla is not responsible for packages determined undeliverable by the carrier or returned due to an incomplete/incorrect address. Cake Hoopla does not offer refunds on cake or cupcake kits, unless we made an error in fulfilling your order. If that is the case, please contact us within 14 days of delivery at hey@cakehoopla.com or by calling 971-610-6530. We handle each issue on a case-by-case basis.