return policy for perishable items
Cake and cupcake kits are final sale. Because of their perishable nature, we cannot accept returns. Cake Hoopla is not responsible for packages determined undeliverable by the carrier or returned due to an incomplete/incorrect address. Cake Hoopla does not offer refunds on cake or cupcake kits, unless we made an error in fulfilling your order. If that is the case, please contact us within 14 days of delivery at email@example.com or by calling 971.610.6530. We handle each issue on a case-by-case basis.